Privacy Policy

The Thinking Tree is sensitive to privacy issues on the internet. We are committed to ensuring your personal information is protected and used only in accordance with this privacy policy.

Introduction

Our privacy policy explains what personal information we collect, why we collect, how we protect, how we use it and the rights you have over your information.

In this privacy policy, when we refer to “The Thinking Tree”, “us”, “we”, or “our”, we mean The Thinking Tree (Pty) Ltd. This privacy policy sets out how The Thinking Tree uses, processes, and protects any information we collect from you, or that you provide to us when using this website and social media platforms.

By using our website, you consent to our collection and use of your information as described in this policy. The Thinking Tree is the data controller of the processing of all personal information that we collect through this website.

This policy may change from time to time, so please check this page for any updates. If you have any comments, questions or concerns regarding this policy, please email us at candice@thethinkingtree.co.za or contact us using our contact details on our contact us page.

What information do we collect?

In general, you may visit thethinkingtree.co.za website without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Mac OS, Windows, Linux) and browser (e.g. Safari, Chrome, Internet Explorer). This information is analysed to measure the number of visits, average time spent on the website, pages viewed, etc.

Thethinkingtree.co.za uses this information to measure the use of our website and to improve the content of our website. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.

Collection of Personal Information

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to third party websites

We may provide links to other websites of interest which are not operated and controlled by The Thinking Tree. These may include partner networks or affiliates. Once you have used these links to leave our website, please note that we do not have control over the other website. We are not responsible for these third-party websites, their content or how they collect or use your personal information.

Third party websites may have their own privacy policies explaining how they use and share your personal information. You should exercise caution and review the privacy policies for the website you link to before you continue using the website. We do not make any representation about third party websites.

Analytics and Google Adwords

This site may advertise on third party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this site. You may opt out of seeing ads for this site by visiting the Google advertising opt-out page.

In addition, this site uses Google Analytics to monitor website activity. For more information on how Google collects, and processes data please see How Google Uses Data When You Use Partner Sites Or Apps. Google’s privacy policy can be read here.

Social Media

We operate and communicate through our designated channels, pages and accounts on some social media sites to inform, help and engage with our customers. We monitor and record comments and posts made about us on these channels so that we can improve our services.

The general public can access and read any information posted on these sites. We are not responsible for any information posted on those sites other than the information posted by our designated officials. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users.

When you engage with us through social media, your personal information may be processed by the site owner; this processing occurs outside of our control and may take place in a country outside South Africa that may have different privacy regulations.

How do we collect information?

We use different methods to collect data and information about you. These may include:

Attending meetings or by you visiting our offices
Submitting data through our website, such as a contact form or subscribing to our newsletter
Job applications
Email correspondence
Telephone conversations
Letters or paper communications
Social media engagements
Third parties where you have provided consent
Sales or marketing requests for our products or services
Events such as trade shows, talks or conferences

Who we share data with

Thethinkingtree.co.za uses the following third party providers in order to process, store and manage your interactions with thethinkingtree.co.za website.

Website usage & analysis:

Google Analytics: https://policies.google.com/privacy/update?hl=en

How do we use your personal information?

We use your personal information to better understand your needs and to provide you with information or services that you have requested. This information will also enable us to provide you with a better service. The main reasons we may use your information include:

To provide you with information for our products and services
To send you promotional emails or newsletters about our press releases, latest work, new products, offers or content we think you will find interesting
To communicate with you
For general record keeping
Where we require to enter a business contract together

You may unsubscribe from any communication at any time. Please contact us if you wish us to remove your information from our records.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer or device. We use cookies to collect information from you anonymously and allow us to customise your use of the website and provide feedback to improve our website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

For more information regarding our Cookies, please see our Cookie Policy

How long do we retain your data?

We only retain your data for as long as we deem necessary in order to fulfil the purposes we collected it for, including the purposes of any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

When the purposes we collected the data for have ended we will retain and securely destroy your personal information in accordance with applicable laws and regulations.

Disclosure of your information

We will not release your personal information to any company outside of The Thinking Tree for mailing or marketing purposes. Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to thethinkingtree.co.za website is retained by The Thinking Tree. Thethinkingtree.co.za will not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.

Can I access the information you hold?

Based on this Privacy Policy, you are entitled to know whether we hold information about you and if we do hold information about you, you are entitled to:

See what data we hold about you, if any
Change or correct any data we hold about you
Ask us to delete any data we hold about you
Express any concern about our use of your data

Please email us at candice@thethinkingtree.co.za or use our contact information that can be found on our contact us page.

Contact us

If you have any questions or concerns about this Policy, please email us on candice@thethinkingtree.co.za or use our contact information on our contact us page.

Changes to this Privacy Policy

We will review and update this privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.